Frequently Asked Questions

Have a question about my Toronto Web Design Services? Click on a question below to view the answer.

In the west-end of Toronto (Etobicoke). I work from a home office.

Absolutely, although I enjoy meeting new clients and working personally with them, I will work with clients far beyond Toronto and the GTA by e-mail and phone. I’ve worked with people right across Canada, in the United States, Europe, and Australia too. I have many clients I have never met face-to-face.

The hourly rate for website maintenance is $100/hr.

I am not in the hosting business however I use a host company that I highly recommend and I would be pleased to walk you through the setup process on the phone. I ensure that the hosting is in your name so you aren’t tied to one web developer. » more info.

No, well maybe. I will look at the services offered by your existing host company and I may recommend a change if you aren’t getting the services we need to set up your site.

At this time, I’m the sole web designer/developer. I employ an Executive Assistant and Summer student.

I have a network of colleagues that I can contact if your project requires other expertise.

Yes. I meet clients at the Artisano Bakery Cafe on Islington Avenue in Etobicoke. – view map

Absolutely! I can walk you through domain name registration and assist with setting up hosting. Reading my page about getting started should help explain the process.

Dropbox is a great way to send and sync your files online and across computers 2GB account is free! Read more about Dropbox.

The Design Firm does not warrant that the client’s website will continue to function uninterrupted or error free in perpetuity. The Design Firm makes no representation or warranty regarding accessibility to, or the privacy or security of, any of the customer’s information, files or data, or any client materials or content. The client assumes the entire risk as to the results and performance of the website. The client is responsible for making site backups and will not hold the Design Firm liable for loss of files or data. The Design Firm does not represent or warrant that the client’s website will be capable of achieving any particular result or results in the client’s business or operations.

Yes, you can pay my invoices by credit card, by PayPal, by e-transfer or by cheque.